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superdrug health & beauty card points, discounts and more

superdrug have launched their loyalty card lets check out what the card benefits are

Superdrug has a points card where you can collect points, receive discounts, get members only exclusive deals and so much more! I love Superdrug’s range of products and being able to store my points to use for future purchases is a bonus! If you haven’t heard of the card yet, or want to know how it works I’ve listed below the benefits of the card!

 Register  For Your Free Card  

Lets start with how it works

The Health & Beauty Card works on a point-based system. You earn 1 point for every £1 that you spend in store or online. Superdrug also has ‘bonus offers’ in which you can receive more points for spending on certain days or buying certain items. You can use the points in increments of 100:

• 100 points = £1
• 200 points = £2
• 500 points = £5

You can get a Superdrug Health & Beauty Loyalty card in store. You will then need to register the card online to activate it – this will then enable you to earn points both in store and online. When in store you use the card on your Superdrug app or your physical card. If you’ve registered your card, you can simply sign into your account when ordering online and this will add the points automatically.  

One of the good things about Superdrug’s loyalty card is that you can interchange between points and cash.

Here are the benefits of the Superdrug Health & Beauty Card:
 Register  For Your Free Card

Free Delivery when you spend £15 Perfect for when you don’t have time to pop into store, or for taking advantage of “online only” offers. As a member there is a £15 minimum spend to qualify for free standard delivery. Lower Member Prices Get exclusive lower prices for selected products both in store and online. The products eligible for member pricing change every few weeks Free Delivery when you spend £15 Perfect for when you don’t have time to pop into store, or for taking advantage of “online only” offers. As a member there is a £15 minimum spend to qualify for free standard delivery. 10% off for Students & NHS Staff Simply present a valid student ID card or NHS staff ID & a registered Health & Beauty card at the till point. NHS discount is in store only. Students can activate their online discount in store. Find out more Pay with a mix of Points & Cash You can use your points as part-payment every time you shop in store or online. This means that you don’t have to wait too long before you start seeing the savings. Treat Tuesdays on which members get access to an exclusive discount on a product category Member pricing: pay less than non-members on certain products Birthday treats: a surprise treat on your birthday (changes year-to-year) Bonus points: earn double, triple or quadruple on certain items at certain times With all of this in mind, the card is a definite must-have if you shop in store  – even if it’s occasionally. You can learn more about the benefits of the card on their website.

How to Complete Your Address Change with Superdrug

When changing address and moving home your to-do list will be massive. You’ll need to update your address with Superdrug, take care of your home moving admin and let everyone else know that you’re changing address too.

You can update the address on your Health & Beauty Card by calling the Health & Beauty Card Helpline on 03456 710 709. You could also drop an email at: help@superdrug.com

Before (or after) you’ve completed that you can update the address across all of your accounts by:

Do I need to Update the Address on My Superdrug Card?

Superdrug’s Health & Beauty Card is a must-have for Superdrug shoppers.

However, do you actually need to update your address with Superdrug when you move home?

In general, whenever you change your phone number, payment details or home address it is best practice to update companies with which you have a loyalty scheme.

By keeping your address up to date you ensure you get all relevant post and Superdrug offers to your current home address. This will also minimise the chance that your online purchases will go to the wrong address.

Your address is also one of the ways Superdrug will verify your identity on your account. Updating your address really does help to prevent mail landing into the wrong hands

Update my Address

How do I change my address with Superdrug

There are a couple of ways to update your address with Superdrug:

You can call their customer care team directly on 03456 710 709

You can also update your address with Superdrug by emailing help@superdrug.com or speak to a colleague within your local store.

Online through your account on Superdrug.

Superdrug T&C’s on points to be aware of:

4. Superdrug T&C’s

Spending your points

4.1 You will not be able to spend any points unless your Health & Beautycard is registered and your account is activated. You may only spend points at Superdrug stores in the United Kingdom and Republic of Ireland and online at Superdrug.com.

4.2 Points can only be spent in increments of 100. This means that if you have 200 points in your account and you want to spend them on a qualifying purchase of £1.49/€1.49 then you will be able to spend 100 points but will need to pay the £0.49/€0.49 balance of the purchase price in cash (leaving 100 points in your account).

4.3 To spend points in store, simply present your Health & Beautycard and tell the cashier how many points you would like to pay with against your shopping.

4.4 To spend points online, you must sign in to your registered Health & Beautycard account before selecting products to purchase. When you enter your payment details, select how many points you wish to spend from the options available.

4.5 Please note, points cannot be spent on stamps, mobile top-up, NHS Services, Superdrug Online Doctor, infant milk formula, or the purchase of gift cards. Other products may also be excluded from the Health & Beautycard Programme at our discretion. Where we exclude other products from the Health & Beautycard Programme, we will display notices on our website at superdrug.com.

4.6 If you present your Health & Beautycard when you purchase a product that earns you points, then your points balance will be printed on your receipt. It will also be available for you to check online if you have registered your Health & Beautycard at superdrug.com/beautycard.

4.7 Please note that your points balance may not be updated immediately when you make a qualifying purchase. With online purchases points are awarded when your order is dispatched so you may need to wait at least 5 working days before the points show in your account and you are able to spend them. With in store purchases, you may need to wait at least 24 hours before the points show in your account and you are able to spend them. We may withhold points or delay crediting them where we reasonably suspect fraudulent activity or a breach of these terms and conditions.

4.8 We may deduct points or adjust your points balance from time to time in the event that points have been credited or debited in error, or where we reasonably suspect fraudulent activity or a breach of these terms and conditions. In the event a system error causes an incorrect points balance to be given to you, Superdrug will endeavour to rectify this as soon as is reasonably possible. Where a system error causes an incorrect points balance Superdrug is under no obligation to honour the incorrect points balance. If you have any queries about your points balance then please contact our customer team.

4.9 The current redemption value of points is 1 point = 1 penny/cent. We reserve the right to vary that rate at any time. If we decide to vary this rate then we will seek to let you know in reasonable time by post and/or by email at the address you have given to us. Points may only be spent against qualifying purchases. They may not be exchanged for cash.

4.10 Points have a 24 month validity, so long as your account is not inactive in any 12 month rolling period. Please see paragraph 1.9 for details on how to ensure your account remains active. After 24 months, points will expire and you will no longer be able to access or use them.

4.11 Points expire immediately if the account is closed or deactivated or if the Health & Beautycard Programme ends. If you spend your points on a voucher carrying a specified cash discount or benefit, the voucher will have an expiry date specified on it and will be subject to any other terms and conditions stated on that voucher or otherwise publicised.

5.Superdrug’s Privacy Policy

7.2 When you spend £5 or more in a single transaction in any Superdrug store, on superdrug.com or via the App, your Health & Beautycard account will be logged with a qualifying shop. From the date of your first transaction, you have a maximum of 12 months to unlock the rewards listed below when you make the relevant number of qualifying shops:

• Reward Tier 1 – 5 qualifying shops – entry into Superdrug’s monthly prize draw for the chance to win a holiday of a lifetime. This reward is not available to Health & Beautycard customers resident in Northern Ireland or Republic of Ireland. If the winner is under 18, an adult over 18 will need to facilitate the holiday.
• Reward Tier 2 – 15 qualifying shops – receive 1 free B. product from a choice of 6. This will need to be collected from your local Superdrug store. You will not move on from level 2 to level 3 until you have redeemed your product. You will continue to accrue qualifying shops but these will not show on the App.
• Reward Tier 3 – 30 qualifying shops – receive a free Beauty Box. To claim your Beauty Box, you will need to go onto Superdrug.com. The Beauty Box will automatically be in your basket and you will need to enter the unique code detailed on the App. Your Beauty Box will then be dispatched to you via standard first class delivery.
• Reward Tier 4 – 50 qualifying shops – unlock double points for 12 months from the date of your 50th qualifying shop.

7.3 Superdrug Mobile customers will only be eligible for Reward Tiers 1-3. Your qualifying shop balance will reset to 0 once you reach Reward Tier 3.

7.4 Only one qualifying shop per day will be recognised.

7.5 Your qualifying shop balance will reset to 0 once:

• You reach Reward Tier 4 (or Reward Tier 3 if you are a Superdrug Mobile customer). You will be able to work through the My REWARD scheme and unlocking the rewards whilst receiving your double points; or
• The 12 month period since your first qualifying shop comes to an end, whichever is the sooner.

7.6 You can check what Reward Tier you are at and how many qualifying shops you have at any point by checking your Account in the App.

7.7 Double points offer subject to the usual exclusions of the Health & Beautycard. Full Ts & Cs can be found here.

7.8 Superdrug reserves the right to alter or withdraw the My REWARD scheme at any time.

7.9 Superdrug takes privacy seriously. All personal data is processed in accordance with applicable data protection laws. For a full version of our Privacy Policy, please see Privacy Policy

7.10 If any of these Terms & Conditions are declared invalid, unlawful or unenforceable, then that provision shall be deemed to be deleted from these Terms & Conditions and the remaining provisions shall remain in full force and effect.

7.11 Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms & Conditions.

7.12 You and we agree that English law applies to these Terms & Conditions and that any dispute between us arising out of or in connection with these Terms & Conditions will only be dealt with by the English courts, unless you are resident in another part of the United Kingdom or the Republic of Ireland, in which case the applicable law of that part of the United Kingdom or the Republic of Ireland will apply and any dispute will be brought before the courts there.

Enjoy your superdrug card!

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